Shipping policy

Shipping Policy for STB Clothing

At STB Clothing, we strive to provide efficient and reliable shipping services to ensure your orders reach you on time. Please review our shipping policy for important details regarding shipping times, costs, and procedures.

1. Order Processing

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after payment has been confirmed.
  • Once your order is processed, you will receive a confirmation email with tracking information (if applicable).

2. Shipping Rates and Delivery Times

  • Domestic Shipping (Within France):

    • Standard Shipping: 8€ (Delivery in 3-7 business days).
    • Express Shipping: 15€  (Delivery in 1-3 business days).

  • International Shipping:

    • Shipping rates vary based on destination and shipping method. Final costs will be calculated at checkout.
    • Delivery times typically range from 7-21 business days, depending on the destination and customs processes.

3. Free Shipping

We offer free shipping on orders over 200€ for customers within Europe.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status through our shipping partner’s website.

5. Customs and Import Duties (For International Orders)

  • For international orders, customers are responsible for any customs duties, taxes, or additional fees required by their country.
  • Delays caused by customs are beyond our control.

6. Delivery Issues

  • If your package is delayed, lost, or damaged during transit, please contact us at [Insert Email] with your order details, and we will assist you in resolving the issue.
  • STB Clothing is not responsible for incorrect delivery addresses provided by customers. Please ensure all shipping details are accurate when placing your order.

7. Shipping Restrictions

We currently do not ship to the following locations: Africa.

8. Changes to Shipping Address

If you need to change your shipping address after placing an order, please contact us immediately at saloneboborandtiticlothing@gmail.com. Changes can only be made if the order has not yet been shipped.

Contact Us

For any questions or concerns about our shipping policy, feel free to reach out:
Email: saloneboborandtiticlothing@gmail.com 
Phone: +33605972821

Thank you for choosing STB Clothing! We’re committed to ensuring your shopping experience is smooth and hassle-free.